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Collaboration across boundaries

In this presentation, the speakers looked at approaches to managing legal know-how in a major global law firm. They described several boundaries that the firm had to consider when organising know-how, including boundaries between professionals, countries, internal and external resources and the well debated boundary between information and knowledge. They also shared some of the ways in which they are making know-how available to the fee earners and other professionals in the firm, using social and technological solutions.

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