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Classification in records management: part of the solution or part of the problem?

Record management orthodoxy has functional classification at its core, as is reflected in professional standards, training and literature. As a result you might expect records managers to be at the forefront of thinking and technology in this area. You might also expect records managers to be exploiting functional classification as a means of integrating records management controls within the rest of the business but neither of these seem to be the case in practice. In this session we explored why this gulf between theory and practice exists and what its implications might be – both for records management and for the organisations and users it strives to serve. We also touched on whether functional analysis is a goal worth striving for, or whether new approaches to classification based around folksonomies and tagging might offer richer pickings for the records manager.

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